Vida Emanuel Refund/Exchange Policy

Effective June 1, 2013


Gift certificates are refundable 30 days from date of purchase with receipt. Products are refundable 15 days from date of purchase with receipt, exchangeable if within 30 daysReturned or exchanged product must be in the condition you received with the original packaging. Packagesare non-refundable, any unused portion of packages can be used in exchange for a different service or for product at equal or lesser value. Cash or check returns will be refunded by check within 21 business days.  Cancellation Policy: Cancellations MUST be done within or before 24 hours of appointment time, or you will be charged a fee accordingly based on your scheduled service.